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How To Create Manage Actions

There are three types of Manage Action, 

  • Goals Action
  • Call Forwarding
  • JSON API 

In Goals Action, you can type Goals Keywords and Goal Name.

In Call Forwarding you can type Call Forwarding Keywords and call Forwarding Number.

In JSON API, you can type the JSON keywords and Enter JSON API URL also select the Method (GET & POST).

STEP 01

Click on a Manage Actions Icon on the Side Menu.

arrow to manage actions

STEP 02

By clicking on Manage Actions you will be redirected to a page where you can create it.

create manage actions

STEP 03

Select Action Type “GOAL” in the drop-down.

select action as goal in menu

STEP 04

Enter Goal Keywords, And Enter Goal Name.

enter goal keyword and name it

STEP 05

Click on the Save Button to see the Goal Action.

save and see goal action

STEP 06

Select Action Type “Call Forwarding” in the drop-down.

select call forwarding from menu

STEP 07

Enter “Call Forwarding Keywords” And “Call Forwarding Number”.

enter keyword and number

STEP 08

Click on the Save Button to see the Call Forwarding.

save and see call forwarding

STEP 09

Select Action Type “JSON API” in the drop-down.

select json API from menu

STEP 10

Enter JSON Keywords, and JSON API URL, and Select the Method “GET” from the drop-down.

enter JSON keyword, API url, and method GET

STEP 11

Click on the Save Button to see the JSON API & its Methods.

save the flow

STEP 12

Again select JSON API from the Action Drop-down, Enter JSON API keywords, JSON API URL, and Select the Method “POST” from the drop-down.

again do the same and select POST

STEP 13

Click on the Save Button to see the JSON API & its Methods.

save the flow

How To Create An AI Prompt Instructions In Custom Calls Agent

An AI prompt is a text or an input given to an artificial intelligence system, particularly a language model like GPT-4, to generate a response or complete a task. The prompt serves as the starting point or the seed from which the AI generates relevant content, answers questions, performs actions, or engages in conversation.

STEP 01

Click on an AI Prompt Icon on the Side Menu.

arrow to AI promt icon

STEP 02

By clicking on AI Prompt, you will be redirected to a page where you can write it.

create flow in the page

STEP 03

After writing your AI Prompt you can click on the Save button to Save it.

save the flow

How To Create A Script In Sale Agent

The script is a predefined set of instructions that can be executed to perform a specific task or series of tasks.

STEP 01

Click on a Script Icon on the Side Menu.

arrow to script icon

STEP 02

By clicking on Script, you will be redirected to a page where you can create it.

create script in builder

STEP 03

Click on Agent Response Block and type the text you want here.(YOU CAN DRAG MULTIPLE AGENT RESPONSES).

enter response of agent

STEP 04 

Drag a User Input Block.

drag user input block

STEP 05

Drag a Book an Appointment Block.

drag book an appointment block

STEP 06

Click on the Save button to save the Script.

arrow to save the flow

How To Create Multiple FAQs In Custom Support Agent

FAQs (Frequently Asked Questions) are a collection of common queries and their respective answers, compiled to provide users with quick and helpful information. They are a valuable resource for users who have questions about a product, service, or topic. 

STEP 01

Click on a Manage FAQs Icon on the Side Menu.

arrow to mange faq's in menu

STEP 02

By clicking on Manage FAQs, you will be redirected to a page where you can create it.

redirected to faq's page

STEP 03

Enter the User’s Question then Enter the Agents’s Reply.

enter user questions and agent reply

STEP 04 

Click on the Save Button to see the User Question and Agent’s Reply.

save the flow

STEP 05

Click on the Delete icon to delete the FAQ.

delete faq

How To Integrate Twilio In Voice AI

Twilio is a cloud communications platform that enables developers to integrate messaging, voice, and video capabilities into their applications via APIs (Application Programming Interfaces). It provides a range of communication tools that developers can use to build custom communication solutions, such as SMS (Short Message Service), MMS (Multimedia Messaging Service), voice calls, video calls, chat, and more.

STEP 01

Go to the Twilio

twilio home page

STEP 02

Click on the Login Option.

log into your account

STEP 03

Click on the API Key & Token Option from the side Menu.

arrow to API Key & Token

STEP 04

Click on the Create API key Button.

create API

STEP 05

Enter the Key Name, Select the Key Type, and click the Create Button.

enter details and create it

STEP 06

Copy the SID and Secret Key.

copy SID and secret key

STEP 07

Click on the “Twilio” icon on the Side Menu.

click on twilio option

STEP 08

By clicking on Twilio, you will be redirected to a page where you can integrate it. 

integrate twilio with vocie ai

STEP 09

Set the Twilio Account SID then Enter the Twilio Auth Token, and Enter the Twilio SMS Number to integrate and start using it.

enter details, integrate and start using

STEP 10

Click on the Save Button.

save the flow

How To Integrate PLAY.HT As Your Agent Voice

Play.HT is a versatile powerful tool for anyone needing high-quality text-to-speech capabilities, whether for personal projects, educational purposes, business applications, or enhancing accessibility. Its wide range of voices, customization options, and integration capabilities make it a valuable resource in the growing field of AI-generated audio.

STEP 01

Go to the play.ht

arrow to playht

STEP 02

Click on the Login Option

arrow to login

STEP 03

Enter the Email and Password Also You Can Login in with your Google Email ID.

login with google or email

STEP 04

Click on “API ACCESS” from the Side Menu.

click on API access

STEP 05

click on the Generate Secret Key button.

generate secret key

STEP 06

Copy the User ID and Secret key and go back to the app.botsify.Voiceai.com URL.

copy user ID and secret key

STEP 07

Click on the “Integrations” icon on the Side Menu.

arrow to integrations

STEP 08

By clicking on Integration, you will be redirected to a page where you can integrate it. then Click on the “PLAY.HT” tab

integrate playht with voiceai

STEP 09

Enter User ID and Secret Key then Click on the Save button.

enter user ID and secret key

STEP 10

Select the Agent Voice from the Dropdown.

select agent voice

STEP 11

Click on the SAVE button.

save the flow

STEP 12

Go to the “Setting” icon on the Side Menu.

arrow to setting icon

STEP 13

Type Agent Name, Type Greeting Message, Fallback Message and Select the PLAY.HT VOICE (TTS) from the Agent’s voice Drop Down.

enter details and select playht agents

STEP 14

Click on the SAVE button.

arrow to save button

How To Integrate Open AI As Your Agent Voice

Integrating Chat GPT with your platform brings the power of advanced language processing to your fingertips. Seamlessly interact with users, provide intelligent responses, and enhance user experiences by integrating this state-of-the-art conversational AI technology.

STEP 01

Go to the Openai

open AI landing page

STEP 02

Click on the Login Option

login to open AI

STEP 03

Click on the API Box

click on API box

STEP 04

Go to the API Keys and click on the Generate new Secret Key button.

generate secret key in API section

STEP 5

Enter Name then select the project and click on Generate Key.

enter details and generate key

STEP 06.

Copy the Secret key and go back to the app.botsify.Voiceai.com URL

copy secret key and go back to voice ai

STEP 07

Click on the “Integrations” icon on the Side Menu.

arrow to integrations

STEP 08

By clicking on Integration, you will be redirected to a page where you can integrate it. then Click on the “OPEN AI” tab

integrate openai with voice ai

STEP 09

Set the Open AI Chat GPT API key. Write your private Chat GPT API key here, and Select the Agent Voice from the Dropdown...   

set open ai api key, paste private key and select agent voice

STEP 10 

Click on the SAVE button.

arrow to save button

STEP 11

Go to the “Setting” icon on the Side Menu.

arrow to setting icon

STEP 12

Type Agent Name, Type Greeting Message, and Fallback Message and Select the OPEN AI VOICE (TTS) from the Agent’s voice Drop-down.

type details and select open ai agents from menu

STEP 13

Click on the SAVE button.

save the flow

How To Integrate ElevenLabs As Your Agent’s Voice

ElevenLabs’ TTS models stand out due to their ability to capture the nuances of human speech, including intonation, emotion, and accents, making them suitable for high-quality audio production. The technology is utilized by content creators, developers, and businesses looking to enhance their products with sophisticated voice features.

ElevenLabs is a leading provider of AI-driven voice synthesis solutions, offering tools that enable the creation of lifelike synthetic voices for a wide range of applications.

STEP 01

Go to the elevenlabs.io

elevenlabs main page

STEP 02

Click on the Signup Button.

signup on elevenlabs

STEP 03

Enter the Email and Password Also You Can Login in with your Google Email ID.

signup from gmail

STEP 04

Click on My Profile from the Side Menu and Click on the Profile+API key.

arrow to Profile+API key

STEP 05

Copy the API key and go back to the app.botsify.Voiceai.com URL.

copy API

STEP 06

Click on the “Integrations” icon on the Side Menu.

arrow to integrations on voice ai dashboard

STEP 07

By clicking on Integration, you will be redirected to a page where you can integrate it. then Click on the “ElevenLabs” tab.

integrate elevenlabs in voice.ai

STEP 08

Enter API Key then Click on the Save button.

paste API

STEP 09

Select the Agent Voice from the Dropdown.

select agent voice

STEP 10

Click on the SAVE button.

click save button

STEP 11

Go to the “Setting” icon on the Side Menu.

arrow to setting icon

STEP 12

Type Agent Name, Type Greeting Message, Fallback Message and Select the ELEVENLABS (TTS) from the Agent’s voice Drop Down.

enter details and select elevenlabs agent.

STEP 13

Click on the SAVE button.

arrow to save button

How To Create A Flow To Book Meeting On Your CALCOM Calendar

STEP 01

Go to the Dashboard of voice ai

voice ai dashboard

STEP 02

Click on the Create your first flow.

create first flow

STEP 03

By clicking on Create your first flow you will be redirected to a page where you can create it.

creating first flow in builder

STEP 04

Click on Agent Response Block and type the text you want here. (YOU CAN DRAG MULTIPLE AGENT RESPONSES).

add agent response block

STEP 05

Drag a User Input Block.

drag user input

STEP 06

Before Drag a Book an Appointment Block, Make Sure to collect a Name and Email to the User through Agent Response.

drag book an appointment block and collect response

STEP 07

Click on the Save button.

save your flow

How To Integrate CALCOM To Book Meeting On Your Calendar

This is an open scheduling infrastructure platform designed to simplify the process of scheduling meetings and appointments. It integrates with various calendar services like Google Calendar and Apple Calendar, allowing users to share their availability and let others book meetings during available times. The platform is open-source and provides a flexible and customizable solution for personal and business scheduling needs

STEP 01

Go to the app.cal

cal.com main page

STEP 02 

Click on the Login Button.

arrow to login on cal.com

STEP 03

Enter the Email and Password Also You Can Login in with your Google Email ID.

sign up on cal.com

STEP 04

Click on “SETTING” from the Side Menu.

arrow to cal.com settings

STEP 05

Click on “API KEY” from the Side Menu.

Arrow to API KEY

STEP 06

Click on the ADD button.

Arrow to Add new api

STEP 07

Type here Name this Key and Click on the Save button.

Name the key and save

STEP 08

Copy the API key and go back to the Event Type Screen.

copy the api key

STEP 09

Click on Event types from the Side Menu.

arrow to event type section

STEP 10 

Click on the New Button.

arrow to new

STEP 11

Type here Event Title and Click on the Continue Button.

STEP 12

Copy the Event ID and Event User Name and go back to the app.botsify.Voiceai.com URL.

STEP 13

Click on the “Integrations” icon on the Side Menu.

STEP 14

By clicking on Integration, you will be redirected to a page where you can integrate it.

integration page

STEP 15

Enter the API Key, Enter the Event Type ID, Enter the Username, and Select the TimeZone from the Drop-down.

STEP 16

Click on the Save Button.