Open chatbot on website load means your chatbot window will automatically begin whenever a visitor comes to your website. To enable simply touch the toggle and if you want your chatbot as default (user selects chat widget to open manually)
Lead Collection Form as the name suggests is to store user data before starting the conversation. You select the default ‘name and email form’ or choose no form at all or create your own form using Conversational Forms.
Here, I chose the Name and Email Form to collect basic visitor information.
Here’s what it looks like:
