How to Build Chatbot Menus for Your Chatbot

Written by Hasan Rizvi
Posted On Nov, 21, 2017
What is a Chatbot Menu?
Chatbot Menu is an always-on user interface which helps people discover and access the core functionality of your chatbot at any point in the conversation.

How to build a Chatbot Menu?
Creating a chatbot menu is very simple. Go to “Chatbot Menu” from the side menu in Botsify.

You will see an interface to create your personalized Chatbot Menu. There are 3 types of button you can create in a menu
  • Action,
  • Weblink, and
  • Parent
  Action Button: An action button can be of 4 types
  • Bot Says: Let your bot say something in response
  • Initiate Story: Start an existing story
  • Send Template: Show an existing template
  • Plugins: Use a plugin

Weblink Button:
A weblink button contains a link to a webpage.

Parent Button:
A parent button acts as a container, meaning, it can contain either an action button, a weblink button or another parent button.

There are 3 levels of the menu:
1st Level: Can have at most 3 buttons, these can be any of the three buttons mentioned above.
2nd Level: It is only available when you have a parent button in the 1st level. In this level, you can have at most 5 buttons.
3rd Level: It is only available when you have a parent button in the 2nd level. In this level, you can add only action and weblink buttons.

After creating your menu click the save button and done! You have successfully created your own chatbot menu.

When you connect your chatbot to a Facebook page you can access your menu like this