A warm welcome message will give an instant positive image of yours!
Follow the below steps to create your brand image:
Go to “Chatbot for Website” select “Branding”
You will find options to customize your bot by putting your Bot image. That might be your logo or the person.
- Insert Bot name
- Bot Email
- Home Message that appears before your user sends you a message
- Select your Primary color that will be the color of the chat window and
- Choose the color of your icon which appears at the bottom of your chatbot.
These branding tools for your chatbot message make it more appealing and grabs user’s attention instantly.
Bonus: Try to be as informal as you can to make your visitor feel comfortable.