Manage Admins and Agents of your Chatbot

Written by Hasan Rizvi
Posted On Feb, 06, 2019
Your elite business needs an efficient team to work along.
For your ease, Botsify has introduced a feature, “Manage Admins” where you can add multiple team members.

From left Toolbar, Click on Settings
Now Go to Manage Admins

You will be directed to a new page

Now Click on center button “Add an Admin”

In this dialogue box, add details of your bot Admin/Agent

Add Admin’s Name, and his/her email address.

There are three positions with their specific area of functionality and limitations:

Admins: can manage all functions except “Settings” from Left Toolbar of the dashboard.
Admin+Agents: can access Live chat and all functions except settings.
Agents: can access only Live-Chat

You can choose the admin accordingly and share your burden with them.