Manage Admins and Agents of your Chatbot
For your ease, Botsify has introduced a feature, “Manage Teams” where you can add multiple team members
From the left Toolbar, Click on Settings Now Go to Manage Team
You will be directed to a new page Now Click on the button “Add Team Member In this dialogue box, add details of your bot Admin/Agent Add Admin’s Name, and his/her email address.
There are three positions with their specific area of functionality and limitations:
👉Admins: can manage all functions except “Settings” from the Left Toolbar of the dashboard.
👉Editor: can access Live chat and all functions except settings.
👉Live Chat Agent: can access only Live-Chat
You can choose the admin accordingly and share your burden with them.