Manage Admins and Agents of your Chatbot
Written by Hasan Rizvi
Posted On Feb, 06, 2019
For your ease, Botsify has introduced a feature, “Manage Admins” where you can add multiple team members.
From left Toolbar, Click on Settings
Now Go to Manage Admins
You will be directed to a new page
Now Click on center button “Add an Admin”
In this dialogue box, add details of your bot Admin/Agent
Add Admin’s Name, and his/her email address.
There are three positions with their specific area of functionality and limitations:
Admins: can manage all functions except “Settings” from Left Toolbar of the dashboard.
Admin+Agents: can access Live chat and all functions except settings.
Agents: can access only Live-Chat
You can choose the admin accordingly and share your burden with them.