Manage Admins and Agents of your Chatbot
For your ease, Botsify has introduced a feature, “Manage Teams” where you can add multiple team members From the left Toolbar, Click on Settings Now Go to Manage Team You will be directed to a new page Now Click on the button “Add Team Member In this dialogue box, add details of your bot Admin/Agent Add Admin’s Name, and his/her email address. There are three positions with their specific area of functionality and limitations: Admins: can manage all functions except “Settings” from the Left Toolbar of the dashboard. Editor: can access Live chat and all functions except settings. Live Chat Agent: can access only Live-Chat You can choose the admin accordingly and share your burden with them.