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Quick replies are small buttons containing a message. The user will not have to type their responses, instead, they will be given options beforehand.   Once the user selects one of the options the choices they make will be personalized for that specific answer. The image below will help you understand more about quick replies.   This is how quick replies are shown in Messenger after making a choice by selecting a button.

How to Set Up Quick Replies

You can add quick replies when creating stories for your bot. Go to “Chatbot AI” and click “Story” from the side menu. Once you are there, click “Create a Story” and then add quick replies to your story as follows. just add the content in the text response and then as follows above add your quick replies by simply typing in the box below "add Quick Replies" You can carry on your story by clicking on each button and adding content to your liking. The following image is just an example to use quick replies.   Click save and your quick replies in the story have been edited!</span