Where to Use Chatbot Plugins?

Written by usamanoman
Posted On Mar, 18, 2017
One of the core features of Botsify is to keep the UI Uniform and easy to use throughout the platform, you use the plugin at following places and believe me or not, the UI and the complete process is exactly the same between all these places.

1- You can use the plugin in the Get Started button or Default response.

This case is particularly important when you want to take the data from your website or API and show the content. Let’s say you want to send users things other people like when the bot fails to respond to the user’s question. What an incredible use case this is!

2- You can use the plugin in Menu Item

The chatbot menu is important for the user to pick up the conversation from the middle, to do the most frequent things easily. And that’s why we make it possible for you to call you API from the menu item actions. Such as “Recommend me popular stuff” menu item might make an API call and do the useful stuff.

3- You can use the plugin in Template buttons

Templates are what makes today’s chatbots different from conventional ones, it makes it easy for the user to understand the purpose via images or videos, or sometimes even just with text and take a particular action based on it. You can integrate your payment API or checkout API with buttons in your templates as well.

4- You can use the plugin in Stories

Stories are the heart of Botsify, it’s what makes us big and useful. You can create a particular use case such as “Suggesting user content based on his query”. Such as if user types “shoes” you would like to show him shoes from your e-commerce store.

5- You can use the plugin in Schedule Messages

What if you want to send users content every day based on their attributes recorded in your database already? Such as someone likes “Donald Trump” wouldn’t you want to deliver him the content about “Donald Trump” daily to engage with the user again and again?