Broadcasting messages through your chatbot

Written by usamanoman
Posted On Nov, 28, 2016
In this tutorial, we will guide you through creating a broadcast message.

Step 1

Log into your account on and from the dashboard select the chatbot for which you want to broadcast messages. In this example, we are using the chatbot labelled “Test Bot” so we select it from the dashboard/login page.

Select Broadcast Messages from the left navigation.

Step 2

Select the “Broadcast Message” button that appears on the center of the screen to open customization options for the broadcast message.

Step 3

You now have a variety of options to customise the broadcast message. The content of the message can be customised to create the perfect broadcast message.

Whatever content the bot sends is up to you decide and when you are done with it, the message can be broadcasted when you press the “Send Message” button on the bottom. We recommend using the “Test Send” button before doing a broadcast as it will give you a preview of what your broadcast message will look like.