Go to the chatbot AI from the left toolbar
Then click on the "Media Blocks"
Next, a screen will appear showing your all media blocks. So click on “create media block” to start from scratch
Click “Text Message” to start
Enter the text you want to show up to the users.
Then click “Add new button” to help users to get in touch with the bot easily
By clicking the “add new button” a list of buttons will pop up. Choose the one you are looking for!
Add the title of the button and its user attribute
This is how all your buttons will look like
Once you are done with the buttons, name the media block, and save it
Lastly, test your bot to know if everything is working fine