Media Blocks are patterns which include various details for any process related to your business. Botsify lets you create customized media blocks for your chatbot in a few easy clicks. In this tutorial, we will guide you through creating a “Button Block”. Step 1 Log into your account on Botsify and from the dashboard select the chatbot from the top right dropdown for which you want to create a “Media Block”. Step 2 You will find a toolbar on the left of your dashboard. Click on the Chatbot AI tab and select “Media Block” from it. Step 3 You will be redirected to the Media Blocks page. Click on “Create Media Block”   You will be redirected to a newly loaded page with different media blocks options. Say, you select the “Image Slider” option from the top. Step 4 Now you name your button block and add a brief description of it. Click on “Add a Button” You will find various buttons in the pop-up. Select your respective buttons accordingly. Here’s a rundown of all the options available:
  • Text Message: Write a brief introduction in the text area for the button block and its usage.
  • Send Media Block: You can insert a media block into the message when clicked. Like all other buttons, its name can also be customized.
  • Website URL: Here you can name and insert a button that opens any link you desire.
  • Direct Call: This will initiate a call with a representative whose number you will have to provide.
  • Plugin: Choose from a variety of plugins for your button block. You can use the plugin button for sending JSON responses, data collection forms, human help, and more.
  • Start Story: This button initiates the story that your chatbot has been assigned.
  • Stripe Payment: It lets you collect payment from the user after you have set up your Stripe account in Botsify.
A combination of the above options can be used to create a “Button Block”. When you are done with the button block, click on the “Save” option on the top-right panel to save your button block for further working.