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Making Button Blocks For Your Chatbot


Media Blocks are patterns that include various details for any process related to your business. Botsify lets you create customized media blocks for your chatbot in a few easy clicks 

Step 1

Log into your account on Botsify and from the dashboard select the chatbot from the top right dropdown for which you want to create a “Media Block”.

Step 2

You will find a toolbar on the left of your dashboard. Click on the Chatbot AI tab and select “Media Block” from it.

Step 3

You will be redirected to the Media Blocks page. Click on “Create Media Block” You will be redirected to a newly loaded page with different media block options.

Step 4

Say, you select the “Image Slider” option from the top. Now you name your button block and add a brief description of it. Click on “Add a Button” You will find various buttons in the pop-up. Select your respective buttons accordingly. Here’s a rundown of all the options available:

Text Message

Write a brief introduction in the text area for the button block and its usage

Send Media Block

You can insert a media block into the message when clicked. Like all other buttons, its name can also be customized

Website URL

Here you can name and insert a button that opens any link you desire

Direct Call

This will initiate a call with a representative whose number you will have to provide

Start Story

This button initiates the story that your chatbot has been assigned

Stripe Payment

It lets you collect payment from the user after you have set up your Stripe account in Botsify

RSS Feed

Just add the URL, then with botsify RSS feed integration link the URL with any story, template, or even on the menu

JSON API

By using this feature you can watch out the number of responses you get across your URL added or connected with JSON

Conversational Form

Customized Conversational forms provide more fields to target what is your need to approach your new customers for lead generation

Human Help

Botsify human help integration provides you the finest yet instant human help. Whether it is an easy or a complex one A combination of the above options can be used to create a “Button Block”. When you are done with the button block, click on the “Save” option on the top-right panel to save your button block for further working.