Making button blocks for your chatbot

Written by usamanoman
Posted On Nov, 28, 2016
Media Blocks are pre-made patterns which include various details for any process. Botsify lets you create customised media blocks for your chatbot in a few easy clicks. In this tutorial, we will guide you through creating a “Button Block”.

Step 1

Log into your account on and from the dashboard select the chatbot for which you want to create a “Button Block”.

Step 2

You will now be redirected to the dashboard. From there, move the cursor over the toolbar on the left to reveal the menu and select “Media Block” from it.

Step 3

Press the “Create A Design” button that appears in the middle of the screen and select “Button Block” on the top left from the options that appear on the newly loaded page.

Step 4

A variety of options will now be available for you to customize including naming options and a sample button block.

Here’s a rundown of all the options available:

Text: You can write a brief introduction in the text area for the button block and it’s use.

Message Button: This option allows you to create a custom button which will send a custom message when clicked.

Plugin Button: Choose from a variety of plugins for your button block. Use can use plugin button for sending JSON responses, human help and more.

Media Block Button: This button allows you to insert a media block into the message when clicked. Like all other buttons, its name can also be customized.

Story Button: This button initiates the story that your chatbot has been assigned.

Link Button: Here you can insert a button which opens any link you desire. You can also name the button.

Call Button: This will initiate a call with a representative whose number you will have to provide.

A combination of the above options can be used to create a “Button Block”. When you are done with the button block, click on the “Create” option on the top-right panel or you could click on the “Save and Exit” option right next to it, to save your button block for further working.