How to: Use Human Help Plugin
Making a bot has been simplified to quite an extent but Bot Learning is quite a time-taking process. There are some answers that Bots may not have. But you cannot leave the query unattended, right? That is why we have this plugin. So, let’s say a user asks your bot something which it doesn’t know, it prompts the user to seek a human's help.
How can you use the Human Help Plugin?
This plugin can be used in Stories or with media blocks. To use this plugin in a story, create a New Story, and press the "Human Help" button from the left toolbar. "Message After Help Action" will be displayed to the user after the help has been called. Enter the entered email of the agent you want to notify in the "Email for Notification" field.


