Support Center

Find your answer in our knowledge base

How to: Store User Attributes

In this tutorial, we will demonstrate how to store user attributes for your chatbot.


In the side menu, go to Conversational Forms, and click on Create a Form Button. Type in the name of the Form and click Next. Fill in the Field Attributes, then hover to the form field; Field Setting Panel would appear over the right side. Now click on the setting icon on the “Field Setting” box. Advanced settings will appear. Enable the Store as User Attribute toggle. Do this for all the fields you want to store as user attribute and continue the form as normal.