Learn how to connect to the live agent

Step 1

To connect to the live agent, the first step is to go to the “live chat” menu shown at the left toolbar.

Step 2

Once any of the users text you, all of the chats will appear here. Here is from you can send the video link of the live chat to your users.

Here is how the conversation on the chatbox will look like:

Step 3

 

 

 

 

 

 

 

 

 

 

 

The live chat will look like this, showcasing all messages.